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SmartCalibration: Key Features

SmartCalibration is a LIMS/ERP for calibration industry, it is intelligently integrated with Customer relationship management software. SmartCalibration is developed on modular framework and modules not required could be disabled at convenience of few clicks. All the changes to the test or observation data are logged to support the audit exercise. Notably, it is in compliance with NABL AND ISO/IEC/17025:2005 requirements. This is one point application to service all the requirements of calibration labs. Please see key features:-

Calibration Overview

SCC Calibration Lab Software (High level Overview)

SmartCalibration: Operational Flow made easy after SmartCalibration Implementation

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A Lab Operation post SmartCalibration Implementation

Manage Services and Scope of Calibration

Maintain all services within or out of scope of an application and allows five different rate cards to cater to different customer segments. It also manages technical data such as budget, observation data capture format, number of uncertainty ranges with allowed CMC.

Manage Customer and Sales Process

Manage quotation till invoice, raise invoices based on completion of calibration jobs and reports indicating gaps or delays in invoicing. It has five different price slabs for each product/service. On receipt of customer order, it records the Service Request Order (SRF/SRO) and email Service Request for acknowledgement of work required before initiation of work.

ADD MORE VALUE to your Customers (Optional Module)

You can allow customer representative a login to this application, and he/she will be allowed to view all the UUCs registered with the lab till date.The access to the LIMS will be limited to the company work and data on ‘read only’ basis.  More value to the customer comes from various features which are summarised below

1. Keep track of UUC/DUC calibration due date
2. Keep track of assignment in-progress/completed
3. View observation data (in details)
4. Self-Help page allows user to submit order, request for selected device/instruments. Or submit feedback relating to previous service request form

Manage Lab Standards/Master Products

Manage all your standard/Master product inventory within the application, provide email reminders to laboratory in-charge every month of upcoming expiry dates. Identify impact and apply changes of Ue after re-calibration of Standard instruments on budget calculation in all procedures where the standard is being used. Standard with expired validity are restricted from being used for calibration of customer DUC/UUC.

Manage Lab Staff workload and performance

Laboratory can assess workload of each staff and redistribute it accordingly. Each job can be assigned to one or more engineer and email notification to a resource can be sent. ‘Percentage of completion’ is the percentage of completed calibration on points over total number of points calibrated as per procedure or customer requirement.

Record and manage time of resources performance (Optional Module)

Timesheet module can be activated for the laboratories willing/wishing to record people utilisation data on LIMS. Time data kept can be used for monitoring cost and productive utilisation per instrument/job assigned.  In addition, planned holiday and statuary holidays would be available on a single page.

Manage UUC/DUC details

Record key UUC details, such as zero error, least count, location, remarks when last calibrated, last calibrated date and resource. Regular email reminder to laboratory in-charge and sales representative responsible for customer engagement for UUCs upcoming recalibration date.

Manage Calibration Process and documents

Technical Calculations: Calculate all scientific and statistical calculations within the application thus providing freedom from spreadsheet based equations and hence manual errors.  Calculations such as to convert degree from volt, resistance using well known polynomial equations, corrections to weight,pressure, volume, force and dimensions are all included in it. Architecture is open, new functions can be added without affecting earlier functions.

Process: It can generate and save documents produced as part of the process starting from Service request form, Job card, Observation form and calibration certificate. Engineer can trigger mail for review of calibration results to approver, and vice-verse, approver can mail back to engineer informing him about approval,rejection or a re-do instruction. Certificate generation is allowed only after approval of observations and calibration results. Certificates generated fulfills all the requirements laid out in clause 5.10 of 17025

Interfaces with your standard instrument to log results automatically could be build and plugged in by choice

MIS Reports

Multiple on-screen reports providing key performance reports relating to sales process, Invoice realization process, calibration project progress (optionally reports can be downloaded in CSV, PDF, XML formats also). Additionally, key MIS reports are auto scheduled to reach emails of key managers and laboratory in-charge.

Other features

  • Modular application, different modules could be activated/deactivated depending upon customer requirements, for eg. if customer don’t wish to use Invoicing module,
  • Track UUC calibration history and timely reminder before next calibration
  • Ready made formats for quick deployment and ensuring speedier return on investment
  • Customised output templates ensure generated documents are as close or better in layout as your existing templates
  • Automatic calculation of scientific and statistical calculations using functions in formats
  • Calendar view of individual assignments and actions
  • Secure and Controlled access to the data

 

SmartCalibration: Key Benefits

Following are the key benefits that could be realized by companies adapting SmartCalibration LIMS Module (download benefit calculator Countyourbenefits).

  1. Reduction in operator cost as observations can be entered directly by engineers thus resulting in improvement of productivity
  2. Reducing paper usage (records in paper format from observation to certificate)
  3. Reducing lag time (can deliver certificate faster as process hangover reduced significantly )
  4. Reducing communication overhead cost
  5. Integrated single view of all projects and jobs associated with customer order
  6. Reduction in traveling cost as engineer get feedback on observations at the same time after submission for approval
  7. Increasing retention rate of customers
  8. Single view of all labs to the management, thus enabling management to draft strategies and work distribution accordingly
  9. Optimisation of workload across different labs, equitable distribution to all engineers, reducing idling time
  10. Manage Client Instrument inventory and let client access traceability of their instrument past certification records digitally with access through LIMS
  11. Smooth Audit (no paper crunching at last moment) as all traceability and governance data is safely stored in the LIMS database

Sample documents generated by SmartCalibration

SmartCalibration LIMS is available to be hosted on our cloud hosted environment at shared cost model for Calibration Laboratories. The solution is economical and secure for all laboratories small or large,

Contact us for free online demo/trial user or onsite demo that could be arranged at convenient time depending on place, time and availability.

SmartCalibration: Calibration Lab (LIMS) software

Data Setup and Validation Service are also offered by SCC

Pages also seen with this page are

On Cloud Smart Calibration LAB ERP/LIMS – Why it is better?

Frequently Asked questions wrt Calibration LIMS`
SmartCalibration assessment wrt ISO17025 Guidelines
Detailed features of SCC Calibration Lab Information System (LIMS)
SCC Commercial Proposition for LIMS
Successful Implementation of Calibration Labs (Changed way)
Delayed or Missing Calibration: A Malaise or an Error
Paperless Laboratory, Facing Audits without paper crunching