On Cloud Smart Calibration LAB ERP/LIMS – Why it is better?

SCC offering “on cloud Calibration ERP” is way ahead in comparison to other solutions that are offered to Calibration Laboratories. Following are the key functions and features that differentiate our solution in contrast to other offerings.

– Low Cost and quick Installation and assured day to day maintenance

  • No database or application server required for its setup at customer premises
  • No need to keep IT resource to maintain the Application/Web or Database server
  • No insecurity due to to IT resource attrition (which is high otherwise compared to calibration staff) thus could be a  potential threat to normal operations of lab if lab has at site local installation
  • Deployment and installation delivered within couple of days

– Data privacy and security

  • Data security guaranteed by HTTPS secure protocol and user login and password with captcha
  • Access to various modules are access controlled thus a User can only see what is allowed by administrator or to his user group

– Our Solution is a product not a project which means

  • it is configurable to suit any laboratory thus very few customization required to make it functional for any Lab.
  • It is modular thus changes specific to your laboratory could be made without affecting general behavior of the solution.
  • It remain stable and mature solution even after the customisation and configuration i.e. less disruptions and more stability quicker
  • Implementation of it in your lab is just a matter of days not months.
  • It can be used from different locations the most commonly it is used when you send your team at customer site for calibration.
  • Disadvantage of cloud solution is that it cannot be accessed from customer sites if customer does not provide access to internet, but at the same time these type of organisation donot allow visitors to carry their smart phone and IT gadgets in the interior of their plants.  Therefore it is not a significant blocker.

– Changing formulas and formats are very common requirement of Calibration Labs and most of the time it is triggered by the Auditors thus requires to be changed in very short time frame.

  • Labs can choose and select the formulas and also choose data elements that requires to be print on certificates on their own.  Thus change at your own need.
  • If a formula is not in already included function set, you let us know the equations and we will include it in function base so that it can be selected in data collection formats
  • Lab user can save number of report models for a product selecting all data elements that need to be printed under the calibration result table
  • SCC deliver changes to document formats (quotation, per-forma invoice, invoice, SRF, Job card, Raw data sheet or Calibration Certificates) at no extra cost with in a year

– Our solutions keep your lab ahead on compliance as well,

  • Expired masters/Standards are restrained from use by the software
  • budget of masters are version controlled which means, you can look at budget of certificate produced even after it has been revised post calibration over the period.
  • Certificate produced by the application can be versioned for every revision
  • Data can be configuration controlled so it remembers what was entered in the application earlier before revision

– Our Solution helps you to retain your customers with various off the shelf tools and features

  • Customer Portal access to customer allows him to
    • view progress on his jobs,
    • download old documents generated and retained in the software
    • Reorder for repeat customer
    • Seek Quotation for recalibration
  • Customer get email reminders related to Upcoming Recalibration of their UUC/DUC
  • Customer get email reminders about pending payments
  • Quotation/Invoice/Certificate can be sent through email (thus saving papers)

– Continuously evolving and supported without disrupting Lab operations

  • Our software is backed and supported by SCC team and go through change (if reqd) at any time as we have access to the software and deploy changes seamlessly without obstructing daily operations.
  • Our software is continuously enhanced and most of the enhancement providing rich features and functions to the laboratory are offered free of cost as we want our customers to be ahead of their competitors.
  • Most of the box based solutions are sold with or without any support and change demanded by the laboratories are delivered only if these are part of general but not always is this case.

Other notable refernces to SmartCalibration are